Legal Notice
Legal notice
Ownership
In compliance with article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, it is stated that this page corresponds to the entity:
Who is responsible for processing your data?
- PROMOCIONES TURISTICAS MONTEMAR, S.A.. VAT number: A33012170
- Address: C/ JOSÉ ENRIQUE ROZAS GUIJARRO, 8 33500, LLANES.
- Phone: +34 985400100
- Email: info.montemar@hotelesmontemar.com
- Website: www.hotelesmontemar.com/
Registration of the entity:
- Company: Commercial Registry of Asturias, Sheet AS6629 Volume 1433, Folio: 198
- Registration of hotel/tourism establishments in the Principality of Asturias, with number H-630-AS
You can contact us in any way to communicate with us.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it, and if you have registered and access your account or profile, you will be informed of the modifications.
If you are one of the following groups, consult the dropdown information:
GUESTS
What purposes will we process your personal data for?
We inform you that your data will be processed in order to manage your reservation, your stay at the hotel and ensure payment of the expenses derived from said stay.
Your data will be communicated to the Security Forces and Bodies in compliance with the current legislation, as well as to the travel agencies or operators involved.
The data will be kept for at least 6 years in compliance with fiscal, commercial, consumer and traveler registry book regulations.
What is the legitimacy for the processing of your data?
The legal basis is your consent.
CONTACTS FROM THE WEBSITE OR EMAIL
What data do we collect through the Web?
We may process your IP, operating system or browser you use, and even the duration of your visit, anonymously.
If you provide data in the contact form, you will be identified in order to contact you, if necessary.
For what purposes will we process your personal data?
Answer your inquiries, requests or petitions.
Manage the requested service, answer your request, or process your petition.
Information by electronic means, related to your request.
Commercial or event information by electronic means, provided there is express authorization.
Carry out analysis and improvements on the Web, about our products and services. Improve our commercial strategy.
What is the legitimacy for the processing of your data?
The acceptance and consent of the interested party: In those cases where to make a request it is necessary to fill out a form and click on the “send” button, the completion of this implies necessarily that you have been informed and have expressly consented to the content of the clause attached to said form or acceptance of the privacy policy.
All our forms have the symbol * in mandatory data fields. If you do not provide those fields, or do not check the privacy policy acceptance checkbox, the information will not be allowed to be submitted. It usually has the following formula: “□ I am over 14 years old and I have read and accept the Privacy Policy.”
CONTACTS OF THE NEWSLETTER
What data do we collect through the newsletter? On the website, you can subscribe to the Newsletter, by providing us with an email address to which it will be sent.
We will only store your email in our database and proceed to send you emails periodically until you request to unsubscribe, or we stop sending emails.
You will always have the option to unsubscribe in any communication.
For what purposes will we process your personal data?
Manage the requested service.
Information by electronic means related to your request.
Commercial information or events by electronic means, always with explicit authorization.
Perform analysis and improvements in mailing delivery to enhance our commercial strategy.
What is the legal basis for processing your data?
The acceptance and consent of the interested party: In those cases where you subscribe, it will be necessary to accept a checkbox and click the send button. This necessarily implies that you have been informed and have expressly consented to receiving the newsletter.
If we do not check the privacy policy acceptance checkbox, the information cannot be sent. It usually has the following formula: “□ I am over 14 and I have read and accept the Privacy Policy.”
CLIENTS
- Preparation of the budget and monitoring of the same through communications between both parties.
- Information through electronic means, related to your request.
- Commercial information or events through electronic means, as long as there is express authorization.
- Manage administrative, communication, and logistics services provided by the Data Controller.
- Invoicing and declaration of the necessary taxes.
- Carry out the corresponding transactions.
- Control and recovery management.
Quality surveys
What are the purposes for which we will process your personal data?
Assess the level of quality in the service provided
Improve the services offered, in accordance with ISO compliance
What is the legal basis for the processing of your data?
The legal basis is the explicit consent of the survey respondent.
SUPPLIERS
- Information by electronic means, related to your request.
- Commercial information or events by electronic means, provided there is express authorization.
- Management of administrative, communication, and logistics services provided by the Data Controller.
- Billing.
- Carrying out the corresponding transactions.
- Billing and declaration of the necessary taxes.
- Control and recovery management.
CONTACT INFORMATION SOCIAL MEDIA
What purposes will we process your personal data for?
Answering your inquiries, requests, or petitions.
Managing the requested service, responding to your request, or processing your petition.
Engaging with you and creating a community of followers.
What is the legality for processing your data?
Acceptance of a contractual relationship in the social media environment that corresponds, and in accordance with their Privacy policies:
- Facebook http://www.facebook.com/policy.php?ref=pf
- Instagram https://help.instagram.com/155833707900388
- Twitter https://twitter.com/privacy
- Linkedin https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
- Pinterest https://about.pinterest.com/es/privacy-policy
- Youtube https://www.google.com/intl/es/policies/privacy/
For how long will we retain your personal data?
We can only consult or delete your data in a restricted way by having a specific profile. We will process them as long as you continue to follow us, be friends, or click on “like,” “follow,” or similar buttons.
Any rectification of your data or restriction of information or publications must be done through your profile or user settings on the social network itself.
JOB SEEKERS
What are the purposes for which we will process your personal data?
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- Organize selection processes for hiring employees.
- Arrange interviews for job opportunities and evaluate your candidacy.
- If you have given us your consent, we may share it with collaborating or related companies, with the sole purpose of helping you find employment.
- If you check the privacy policy acceptance checkbox, you give us your consent to share your job application with the entities that make up the group of companies with the aim of including you in their personnel selection processes
Furthermore, we inform you that after one year from receiving your curriculum vitae, we will proceed to its secure destruction.
What is the legitimacy for the processing of your data?
The legal basis is your unequivocal consent, by sending us your CV.
video-surveillance
What purposes will we use your personal data for?
Ensure security and access to the facilities.
Monitor the work of employees and other similar staff.
Evaluate the quality of service.
What is the legitimacy for processing your personal data?
Protect public interest.
Who may we disclose your personal data to?
The state’s law enforcement agencies, and/or the judges and courts:
In cases of criminal acts, verification of serious offenses, and similar situations.
To exercise legitimate actions based on the right to our effective judicial protection.
How long will we store your personal data?
At most, for a period of 30 days.
Do we include personal data of third parties?
No, as a general rule, we only process the data provided by the data subjects. If you provide us with data of third parties, you must inform and obtain their consent beforehand, or else we will be exempt from any liability for non-compliance with this requirement.
And data of minors?
We do not process data of minors under 14 years old. Therefore, refrain from providing them if you are not of that age or, in any case, from providing data of third parties who are not of the aforementioned age. PROMOCIONES TURISTICAS MONTEMAR, S.A. exempts itself from any liability for non-compliance with this provision.
Will we send electronic communications?
They will only be carried out to manage your request, if it is one of the contact methods you have provided.
If we send commercial communications, they will have been previously and expressly authorized by you.
What security measures do we apply?
You can rest assured: We have adopted an optimal level of protection of the Personal Data we handle, and have implemented all the technical means and measures at our disposal according to the state of the technology to prevent the loss, misuse, alteration, unauthorized access, and theft of Personal Data.
To whom will your data be disclosed?
Your data will not be disclosed to third parties, except for legal obligation. Specifically, they will be communicated to the State Tax Agency and to banks and financial entities for the collection of the service provided or product purchased, as well as to the data processors necessary for the execution of the agreement.
In case of purchase or payment, if you choose any application, website, platform, bank card, or any other online service, your data will be transferred to that platform or will be processed in its environment, always with the maximum security.
When instructed, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a service provision contract that obliges them to maintain the same level of privacy as us.
What rights do you have?
- To know whether we are processing your data or not.
- To access your personal data.
- To request the rectification of your data if they are inaccurate. To request the erasure of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent provided.
- To request the restriction of the processing of your data, in certain cases, in which case we will only keep them in accordance with current regulations.
- To port your data, which will be provided to you in a structured, commonly used, machine-readable format. If you prefer, we can send them to the new responsible entity as you designate. This is only valid in certain cases.
- To file a complaint with the Spanish Data Protection Agency or competent control authority, if you believe that we have not properly attended to you.
- To revoke consent for any processing for which you have consented, at any time.
If you modify any data, please inform us to keep it updated.
Do you want a form for exercising Rights?
- We have forms for exercising your rights, request them by email or, if you prefer, you can use the ones prepared by the Spanish Data Protection Agency or third parties
- These forms must be electronically signed or accompanied by a photocopy of your ID.
- If someone represents you, you must attach a copy of their ID, or have them sign it with their electronic signature.
- The forms can be submitted in person, sent by mail, or by email to the address of the Controller at the beginning of this text.
How long does it take to respond to an Exercise of Rights?
It depends on the right, but at most within one month from your request, and two months if the matter is very complex, and we notify you that we need more time.
Do we use cookies?
If we use cookies other than necessary ones, you can consult the cookie policy in the corresponding link from the beginning of our website.
How long will we keep your personal data?
Personal data will be kept as long as you remain connected with us. Once you are unlinked, the personal data processed for each purpose will be kept for the legally established periods, including the period in which a judge or court may require them in accordance with the statute of limitations for legal actions. The processed data will be kept until the expiration of the aforementioned legal periods, if there is a legal obligation to retain them, or in the absence of such legal periods, until the data subject requests their deletion or revokes the consent granted. We will keep all information and communications related to your purchase or the provision of our service, while the warranties of the products or services last, to deal with possible claims.
Users
Accessing and/or using this PROMOCIONES TURISTICAS MONTEMAR, S.A. portal attributes the USER status, who accepts, from said access and/or use, the General Conditions of Use reflected here. These Conditions will be applicable regardless of the General Contracting Conditions that may be mandatory.
Use of the portal
www.hotelesmontemar.com provides access to a multitude of information, services, programs, or data (hereinafter, "the content") on the Internet belonging to PROMOCIONES TURISTICAS MONTEMAR, S.A. or its licensors that the USER may access. The USER is responsible for the use of the portal. This responsibility extends to the registration that may be necessary to access certain services or content. In this registration, the USER will be responsible for providing truthful and lawful information. As a result of this registration, the USER may be provided with a password for which they will be responsible, committing to use it diligently and confidentially. The USER agrees to make appropriate use of the content and services that PROMOCIONES TURISTICAS MONTEMAR, S.A. may offer through its portal and, by way of example but not limitation, not to use them for (i) engaging in illegal, unlawful or contrary to good faith and public order activities; (ii) disseminating content or propaganda of a racist, xenophobic, pornographic-illegal, terrorism-advocating nature or that violates human rights; (iii) causing damage to the physical and logical systems of PROMOCIONES TURISTICAS MONTEMAR, S.A., its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems that are capable of causing the aforementioned damages; (iv) attempting to access and, if applicable, use the email accounts of other users and modify or manipulate their messages. PROMOCIONES TURISTICAS MONTEMAR, S.A. reserves the right to remove any comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that threaten youth or childhood, public order or security, or that, in its opinion, are not suitable for publication. In any case, PROMOCIONES TURISTICAS MONTEMAR, S.A. will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.
Intellectual and industrial property
PROMOCIONES TURISTICAS MONTEMAR, S.A. by itself or as a licensee, is the owner of all intellectual and industrial property rights of its website, as well as the elements contained in it (by way of example, images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access, and use, etc.), ownership of PROMOCIONES TURISTICAS MONTEMAR, S.A. or its licensors. All rights reserved. In accordance with the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution, and public communication, including the method of making available, of all or part of the contents of this website, for commercial purposes, are expressly prohibited, in any format and by any technical means, without the authorization of PROMOCIONES TURISTICAS MONTEMAR, S.A. The USER agrees to respect the Intellectual and Industrial Property rights owned by PROMOCIONES TURISTICAS MONTEMAR, S.A. You may view the portal elements and even print, copy, and store them on the hard drive of your computer or on any other physical media as long as it is solely and exclusively for your personal and private use. The USER must refrain from deleting, altering, bypassing, or manipulating any protection device or security system installed on the pages of PROMOCIONES TURISTICAS MONTEMAR, S.A.
IP Addresses
The website servers may automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when connected to the Internet. All this information is recorded in a properly registered server activity file that allows subsequent data processing in order to obtain solely statistical measurements that allow knowing the number of page impressions, the number of visits made to the web services, the order of visits, the access point, etc.
Exclusion of guarantees and liability
PROMOCIONES TURISTICAS MONTEMAR, S.A. is not responsible, under any circumstances, for any damages of any kind that may cause, by way of example: errors or omissions in the content, unavailability of the portal or the transmission of viruses or malicious or harmful programs in the content, despite having taken all necessary technological measures to prevent it.
Modifications
PROMOCIONES TURISTICAS MONTEMAR, S.A. reserves the right to make, without prior notice, the modifications it deems appropriate on its website, being able to change, delete, or add both the content and services provided through it and the way in which they are presented or located on its website.
Links
In the event that www.hotelesmontemar.com provides links or hyperlinks to other Internet sites, PROMOCIONES TURISTICAS MONTEMAR, S.A. will not exercise any control over such sites and content. In no case will PROMOCIONES TURISTICAS MONTEMAR, S.A. assume any responsibility for the content of any link belonging to an external website, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, truth, validity, and constitutionality of any material or information contained in any of these hyperlinks or other Internet sites. Likewise, the inclusion of these external connections does not imply any type of association, fusion, or participation with the connected entities.
Right of exclusion
PROMOCIONES TURISTICAS MONTEMAR, S.A. reserves the right to deny or withdraw access to the portal and/or the services offered without the need for prior notice, on its own initiative or at the request of a third party, to those users who breach these General Conditions of Use.
General
PROMOCIONES TURISTICAS MONTEMAR, S.A. will pursue the breach of these conditions as well as any improper use of its portal by exercising all civil and criminal actions that may correspond to it by law.
Security
The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures, and cryptographic mechanisms, all with the aim of preventing unauthorized access to data. To achieve these purposes, the user/client agrees that the provider obtains data for the purpose of the corresponding authentication of access controls.
Any contracting process or that involves the introduction of high-level personal data (health, ideology, etc.) will always be transmitted through a secure communication protocol (Https://, etc.), so that no third party has access to the information transmitted electronically.
Applicable law and jurisdiction
The relationship between PROMOCIONES TURISTICAS MONTEMAR, S.A. and the USER will be governed by the current Spanish regulations, and any dispute will be submitted to the corresponding Courts and Tribunals.