Privacy Policy
In compliance with the obligations established in Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee of Digital Rights, you are provided with information regarding the processing of your personal data:
Who is responsible for the processing of your data?
- PROMOCIONES TURISTICAS MONTEMAR, S.A., CIF: A33012170
- Address: C/ JOSÉ ENRIQUE ROZAS GUIJARRO, 8 33500, LLANES.
- Phone: 985400100
- Email: info.montemar@hotelesmontemar.com
- Website: www.hotelmotemarllanes.com
Data protection officer: -
You can contact us in any way to communicate with us. We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you review it, and if you have registered and access your account or profile, you will be informed of the changes. If you belong to any of the following groups, check the drop-down information:
GUESTS
What are the purposes of processing your personal data?
We inform you that your data will be processed with the purpose of managing your reservation, your stay at the hotel, and ensuring payment for expenses arising from your stay.
Your data will be communicated to the police and security forces in compliance with current legislation, as well as to agencies or travel operators involved.
Your data will be retained for at least 6 years in compliance with tax, commercial, consumer, and traveler’s logbook regulations.
What is the legal basis for processing your data?
The legal basis is your consent.
CONTACTS FROM THE WEBSITE OR EMAIL
What data do we collect through the Web?
We may process your IP, what operating system or browser you use, and even the length of your visit, anonymously.
If you provide us with data in the contact form, you will identify yourself to be able to contact you, if necessary.
What are the purposes of processing your personal data?
- Answer your questions, requests, or inquiries.
- Manage the requested service, answer your request, or process your petition.
- Information by electronic means, which concerns your request.
- Commercial or event information by electronic means, provided there is explicit authorization.
- Perform analysis and improvements in the Web, about our products and services.
- Improve our business strategy.
What is the legal basis for processing your data?
The acceptance and consent of the interested party: In those cases where it is necessary to fill out a form and click on the send button, doing so will necessarily imply that you have been informed and have expressly granted your consent to the content of the clause attached to that form or acceptance of the privacy policy.
All our forms have a * symbol in mandatory data fields. If you do not provide those fields, or do not mark the checkbox accepting the privacy policy, the sending of information will not be allowed. It usually follows this format: “□ I am over 14 and I have read and accept the Privacy Policy.
CLIENTS
What purposes will we use your personal data for?
- Preparation of the budget and its follow-up through communications between both parties.
- Information by electronic means, regarding your request.
- Commercial or event information by electronic means, provided there is explicit authorization.
- Manage administrative, communication, and logistics services performed by the Responsible party.
- Billing and declaration of the appropriate taxes.
- Carry out the corresponding transactions.
- Control and recovery management.
SUPPLIERS
What purposes will we use your personal data for?
- Information by electronic means, related to your request.
- Commercial or event information by electronic means, provided there is explicit authorization.
- Manage administrative, communication, and logistic services performed by the Responsible party.
- Billing.
- Perform the corresponding transactions.
- Billing and declaration of the appropriate taxes.
- Control and recovery management activities.
What is the legal basis for processing your data?
The legal basis is the acceptance of a contractual relationship, or failing that, your consent when contacting us or offering us your products in some way.
CONTACT INFORMATION SOCIAL MEDIA
What are the purposes for processing your personal data?
To respond to your inquiries, requests, or petitions.
To manage the requested service, answer your request, or process your petition.
To interact with you and create a community of followers.
What is the legal basis for processing your data?
The acceptance of a contractual relationship in the appropriate social network environment, according to its Privacy Policies:
- Facebook http://www.facebook.com/policy.php?ref=pf
- Instagram https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect
- X http://x.com/privacy
- Linkedin http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
- Pinterest https://about.pinterest.com/es/privacy-policy
- Youtube http://www.google.com/intl/es/policies/privacy/
How long will we keep your personal data?
We can only consult or deregister your data on a restricted basis as we have a specific profile. We will process it as long as you let us by following us, being friends, or clicking on “like”, “follow”, or similar buttons.
Any rectification of your data or restriction of information or posts must be done through the settings of your profile or user in the social network itself.
JOB SEEKERS
What are the purposes for which we will process your personal data?
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- Organization of selection processes for hiring employees.
- Calling you for job interviews and evaluating your application.
If you have given us your consent, we may transfer it to collaborating or related companies, with the sole purpose of helping you find employment.
If you check the checkbox to accept the privacy policy, you give us your consent to transfer your job application to the entities that make up the group of companies with the goal of including it in their staff selection processes. Furthermore, we inform you that after one year from the receipt of your curriculum vitae, we will proceed with its secure destruction.
What is the legitimization for processing your data?
The legal basis is your unequivocal consent, by sending us your CV.
video-surveillance
What are the purposes for processing your personal data?
- Ensure security and access to facilities.
- Control of employee work and other similar staff.
- Evaluate the quality of the service.
What is the legal basis for processing your personal data?:
Protect public interest
Who may we share your personal data with?
The state security forces and bodies, and/or judges and courts:
- In cases of commission of criminal acts, verification of serious offenses, and similar situations.
- To exercise legitimate actions based on the right to our effective judicial protection.
In cases of commission of criminal acts, verification of serious offenses, and similar situations.
To exercise legitimate actions based on the right to our effective judicial protection.
How long will we store your personal data?
For a maximum period of 30 days.
Do we include personal data of third parties?
No, as a general rule we only process the data provided by the data subjects. If you provide us with third-party data, you must prior inform and request consent from these individuals, or otherwise, you exempt us from any liability for non-compliance with this requirement.
What about data of minors?
We do not process data of individuals under 18 years of age. Therefore, refrain from providing it if you are not that age, or in your case, from providing third-party data who do not have the mentioned age. PROMOCIONES TURISTICAS MONTEMAR, S.A. disclaims any liability for non-compliance with this provision.
Will we communicate electronically?
- Communications will only be made to manage your request if it is one of the contact methods you have provided us.
- If we perform commercial communications, they will have been previously and expressly authorized by you.
What security measures do we apply?
You can be assured: We have adopted an optimal level of protection of the Personal Data we handle, and have installed all technical means and measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorized access, and theft of Personal Data.
To whom will your data be communicated?
Your data will not be transferred to third parties, except by legal obligation. Specifically, it will be communicated to the State Agency of Tax Administration and to banks and financial entities for the collection of the provided service or purchased product as well as to the necessary processors required for the execution of the agreement. In case of purchase or payment, if you choose any application, web, platform, bank card, or any other online service, your data will be transferred to that platform or processed within its environment, always with utmost security. When we order it, our web development and maintenance company, or hosting company, will have access to our website. They will have signed a service provision contract that obligates them to maintain the same level of privacy as us.
¿What rights do you have?
- To know if we are processing your data or not.
- To access your personal data.
- To request the rectification of your data if they are inaccurate.
- To request the erasure of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent given.
- To request the restriction of processing of your data, in some cases, in which case we will only keep them in accordance with current regulations.
- To have your data ported, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new data controller you designate. Only valid in certain cases.
- To file a complaint with the Spanish Data Protection Agency or competent control authority, if you believe that we have not treated you properly.
- To revoke consent for any processing for which you have consented, at any time.
If you modify some data, we would appreciate it if you could inform us to keep them updated.
Do you want a form to exercise your Rights?
- We have forms for exercising your rights, ask for them by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
- In the event there are reasonable doubts about the identity of the requestor, these forms must be signed electronically or accompanied by a photocopy of the ID.
- The forms can be presented in person, sent by letter, or by mail to the address of the Responsible at the beginning of this text.
How long do we take to respond to the Exercise of Rights?
It depends on the right, but at most in one month from your request, and two months if the matter is very complex and we notify you that we need more time.
¿Do we process cookies?
If we use other types of cookies that are not necessary, you can consult the cookie policy on the corresponding link from the beginning of our website.
How long will we keep your personal data?
- Personal data will be maintained as long as you remain linked with us.
- Once you disengage, the personal data processed for each purpose will be maintained during the legally stipulated terms, including the period during which a judge or court may require them according to the statute of limitations of legal actions.
- The processed data will be maintained as long as the aforementioned legal terms do not expire, if there is a legal obligation of maintenance, or if no such legal term exists, until the interested party requests their deletion or revokes the consent granted.
- We will maintain all information and communications related to your purchase or the provision of our service, for as long as the guarantees of the products or services last, to address possible claims.
